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Help Center

What kind of products do you sell?
 

I offer original artworks, limited editions, and high-quality prints. Each piece is created and packaged with great care.


Do you take custom commissions?

Yes, I sometimes open slots for commissions. Availability varies throughout the year. If you’re interested, please get in touch for details.

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What materials do you use?


Originals are made using professional-grade materials to ensure longevity. Prints are produced on archival paper with high-quality inks.

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How long will my order take to arrive?


Processing times vary by item. Prints usually ship within a few days, while originals may take longer due to extra packaging. Delivery times depend on your location.

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Do you ship internationally?


Yes, international shipping is available. Costs are calculated at checkout.

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Can I return my order?


Prints can be returned within the stated return window if they’re in their original condition. Original artworks are not returnable. If your item arrives damaged, please contact me and I’ll help resolve it — photos may be required.

 

How are items packaged?

 

Prints are shipped flat or in sturdy tubes depending on size. Originals are packaged securely with protective materials to ensure safe delivery.

 

Do you offer gift wrapping?

 

Gift wrapping may be available on request. Feel free to ask before checking out.

 

Can I track my order?

 

Yes, most orders include tracking. You’ll receive a tracking number once your package ships.

 

My question isn’t listed here — how can I contact you?

 

You can reach me via the contact form on the website or through my social media channels. I’ll get back to you as soon as possible.

© 2020 por Carolina Rosas Art. Orgullosamente creado con amor

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